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SHIPPING

(COVID Advice) Whilst our processing times have not changed, shipping times are significantly affected. 

For Christmas delivery, the official cut off dates are below - we strongly encourage you to allow 5 extra days to the dates listed:

Australia (Normal Post)): 12pm Saturday 12th December 2020

Australia (Express Post): 12pm Saturday 19th December 2020

New Zealand (Express Only): 2nd December 2020

Rest of World: Deadline passed (crazy huh)

More info can be found here: auspost.com.au/christmas

SHIPPING (AUSTRALIA)

RATE: All domestic orders are charged depending on the weight of the shipment, unless otherwise stated.

DELIVERY TIME: 2-6 Business days.

TRACKING: For the integrity of our transaction with you, we pay a little more on normal postage and send registered mail, therefore please ensure your delivery address is attended during business hours. Once dispatched a tracking number will be provided by email.

Afternoons with Albert ships Domestically with Australia Post.

SHIPPING (INTERNATIONAL)

RATE: All international orders are charged depending on the weight of the shipment, unless otherwise stated.

DELIVERY TIME:

  • NZ: 3-5 business days.
  • Western Europe: 5-12 business days.
  • North America & Middle East: 7-12 business days.
  • Rest of World: 8-14 business days.

TRACKING: Tracking is provided for all international shipments. Please ensure your delivery address is attended during business hours. Once dispatched a tracking number will be provided by email.

International customers may be required to pay sales tax, duty and/or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Afternoons with Albert is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

Afternoons with Albert ships Internationally with Australia Post, DHL & TNT.

PROCESSING

After ordering online, you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We process orders in the order in which they are received and strive to send your goods within 1-3 working days; however if goods are unavailable, we will notify you straight away, and let you know what the story is. If you need to clarify anything at any stage we are only too happy to help – simply contact us at hello@afternoonswithalbert.com.

PROBLEMS

Should you have any concerns, please email us at hello@afternoonswithalbert.com with your order number handy. Once your order leaves our warehouse, it is out of our control and we cannot, unfortunately, be held responsible for any items lost during shipping.